Creating Sequences

Learn how to create sequences that organize multiple playlists into a continuous loop.

Prerequisites

Before creating a sequence, you need:

• At least 1 playlist created (recommended: 2 or more)
• Growth plan subscription

Step 1: Navigate to Sequences

1. Go to Sequences in the main navigation
2. You'll see your existing sequences or an empty state

Step 2: Create New Sequence

1. Click Create Sequence
2. A modal will open with the sequence form

Step 3: Enter Sequence Details

1. Enter a name for your sequence (required)
2. Add an optional description
3. If you have multiple workspaces, choose:
   • A specific workspace, or
   • Check Share across all workspaces to make it available everywhere

Step 4: Add Initial Playlists (Optional)

1. Expand Add playlists now section
2. Check the playlists you want to include
3. Use Select all to add all available playlists
4. Selected playlists show a count badge

Step 5: Create the Sequence

1. Click Create Sequence
2. The sequence is created with your selected playlists
3. You're taken to the sequence detail view

Step 6: Manage Playlists in Sequence

In the sequence detail view, you can:

Add More Playlists

1. Click Add Playlist button
2. Select playlists from the available list
3. Click Add to include them

New playlists are added at the end of the sequence.

Remove Playlists

1. Click the trash icon next to any playlist
2. Confirm removal in the dialog

View Sequence Info

The detail view shows:

• Total duration across all playlists
• Number of playlists in the sequence
• Each playlist's position number

Example: Restaurant Content

Position 1: Welcome Messages
Position 2: Breakfast Menu
Position 3: Lunch Specials
Position 4: Promotional Offers
Position 5: Dinner Menu

This sequence plays through all five playlists, then loops back to Welcome Messages.

Example: Retail Store

Position 1: Brand Story
Position 2: New Arrivals
Position 3: Featured Products
Position 4: Seasonal Promotions
Position 5: Customer Reviews

Each playlist plays completely before moving to the next.

Example: Corporate Lobby

Position 1: Company Overview
Position 2: Recent News
Position 3: Employee Spotlights
Position 4: Upcoming Events

Editing Sequences

Change Name or Description

1. Click the Edit button next to the sequence name
2. Update the name or description
3. Click Save

Reorganize Playlist Order

Currently, playlists appear in the order they were added. To change the order:

1. Remove playlists you want to reposition
2. Add them back in the desired order

Deleting Sequences

1. Go to the Sequences list
2. Click the menu on a sequence card
3. Select Delete
4. Confirm deletion

Tips for Effective Sequences

Group Related Content

Organize playlists by theme or purpose:

• All menu-related playlists in one sequence
• All promotional content in another
• All informational content together

Consider Loop Time

Calculate total duration:

• If each playlist is 5 minutes
• And you have 4 playlists
• Total loop time is 20 minutes

Balance Content Mix

Vary content types across playlists:

• Mix promotional with informational
• Include engaging visuals between text-heavy content
• Space out similar content

Test Before Deploying

1. Create a test sequence with a few playlists
2. Assign to a test screen
3. Watch one complete loop
4. Adjust order or content as needed

Troubleshooting

Playlist Not Showing

1. Check if the playlist has content
2. Verify the playlist is properly added to the sequence
3. Ensure the screen is online and updated

Wrong Order

1. Verify positions in the sequence detail view
2. Remove and re-add playlists in the correct order
3. Refresh the screen to get updated sequence

Sequence Not Playing

1. Confirm the sequence is assigned to the screen
2. Check that all playlists have content
3. Verify the screen's content source setting

Next Steps

• Add Schedules for date-based control
• Use Screen Groups for bulk assignment