Pairing Screens

Connecting your screens to Screenzzie is simple and secure. This guide covers everything you need to know about the pairing process.

How Pairing Works

Screenzzie uses a secure 6-digit code system to pair screens. The code is generated on the TV/display itself, ensuring that only someone with physical access can initiate pairing:

1. Your TV/display navigates to the activation page
2. A unique 6-digit code appears on the screen
3. You enter this code in your Screenzzie dashboard
4. The screen connects securely to your account

Pairing a New Screen

Step 1: Generate Code on Your Display

On your TV or display device:

1. Open a web browser
2. Navigate to play.screenzzie.com/activate
3. A 6-digit pairing code will appear on screen
4. Keep this screen visible while you complete the next step

Step 2: Enter Code in Dashboard

1. Log in to your Screenzzie dashboard
2. Navigate to Screens in the sidebar
3. Click Add Screen
4. Enter the 6-digit code from your TV
5. Give your screen a descriptive name (e.g., "Reception TV", "Menu Board 1")
6. Click Pair

The screen will immediately connect and show a confirmation message.

Using the Screenzzie Player App

If you're using our dedicated player app:

1. Launch the Screenzzie Player app
2. The activation screen appears automatically with a 6-digit code
3. Enter this code in your dashboard as described above

Re-Pairing an Existing Screen

If you need to reconnect a screen that was previously paired (e.g., after replacing hardware):

Method 1: From the TV (Recommended)

1. On the new device, go to play.screenzzie.com/activate
2. A new 6-digit code appears
3. In your dashboard, you can either:
   • Delete the old screen and add a new one with the code
   • Use the existing screen's settings to re-pair

Method 2: From the Dashboard

For screens that are already in your dashboard but need to be re-paired:

1. Go to Screens and click on the screen
2. Navigate to the Settings tab
3. Click Generate New Pairing Code
4. A code will appear in the dashboard
5. On your TV, go to play.screenzzie.com/activate
6. Enter this dashboard-generated code on the TV

Compatible Devices

Screenzzie works with a wide range of devices:

Configuring After Pairing

Once paired, you can configure your screen:

1. Go to Screens and click on your screen
2. In the Settings tab:
   • Orientation: Portrait or Landscape
   • Rotation: 0, 90, 180, or 270 degrees
   • Group: Assign to a screen group
   • Timezone: Set for accurate scheduling
3. In the Content tab:
   • Assign a playlist or sequence
   • Configure overlays (clock, weather, announcements)
4. Click Save

Troubleshooting Pairing Issues

Code Not Working

• Verify the code is entered correctly (watch for 0 vs O, 1 vs I)
• Check if the code has expired (15-minute limit)
• Refresh the page on your TV to get a new code

Code Expired

• Simply refresh the browser page on your TV
• A new 6-digit code will appear
• Enter the new code in your dashboard

Screen Not Connecting

• Ensure the device has internet access
• Check firewall settings (ports 443 and 80 must be open)
• Try a different browser or clear cache
• Verify you're using the correct player URL for your environment

Screen Shows Offline

• Verify network connectivity on the display device
• Restart the player device
• Check if the screen was revoked in dashboard
• Try refreshing the player page

Security Features

Your screens are protected by:

• Secure token authentication - Each screen has a unique token
• Encrypted connections - All data is transmitted over HTTPS
• Time-limited codes - Pairing codes expire after 15 minutes
• Physical access required - Only someone at the TV can initiate pairing
• Session management - Revoke access anytime from dashboard
• Auto-refresh - Tokens refresh automatically

Managing Paired Screens

After pairing, you can:

• Rename - Update the screen name
• Move - Assign to different groups
• Configure - Set orientation, content, and schedules
• Revoke - Disconnect the screen

To revoke a screen's access:

1. Go to Screens
2. Click on the screen
3. Go to Settings tab
4. Click Revoke Access

Next Steps

• Learn about Screen Groups
• Configure Screen Zones
• Add Overlays to your screens