Website Items

Display live web pages and web apps on your digital signage screens

Website Items

Display live websites, dashboards, and web applications directly on your screens. Website items show real-time content that updates automatically.

What Are Website Items?

Website items embed live web pages in your playlists:

  • Dashboards - Analytics, KPIs, metrics
  • Social feeds - Twitter walls, social media displays
  • News sites - Live news tickers
  • Internal tools - Company portals, status pages
  • Custom apps - Any web-based content

Adding Website Items

  1. Open a Playlist
  2. Click Add Items
  3. Select Website tab
  4. Enter the URL
  5. Set display duration
  6. Click Add

URL Requirements

Supported URLs

  • Must use https:// (secure connections)
  • Must allow iframe embedding
  • Public or internally accessible

URL Character Restrictions

URLs cannot contain the following characters:

  • Single quote (')
  • Semicolon (;)
  • Less than sign (<)

URLs with restricted characters will be rejected for security reasons.

Common Issues

ProblemCauseSolution
Blank screenSite blocks iframesContact site owner or use alternative
Login requiredAuthentication neededUse public URLs or SSO
Mixed contentHTTP resourcesEnsure all resources use HTTPS

Some websites block embedding for security reasons. Test URLs before deploying.

Duration Settings

Website items require a display duration:

  • Minimum: 5 seconds
  • Recommended: 30-60 seconds for dashboards
  • Maximum: 3600 seconds (1 hour)

The page refreshes when the item starts playing again in the playlist loop.

For media items (images), the minimum duration is 1 second. Videos play for their full length by default.

Best Practices

Performance

  • Avoid heavy JavaScript sites
  • Prefer mobile-optimized pages
  • Test on actual screen hardware

Content

  • Use full-screen dashboard views
  • Hide navigation if possible
  • Ensure text is readable from distance

Security

  • Only use trusted URLs
  • Avoid sites requiring login
  • Don't embed sensitive data

Supported Content Types

TypeWorks WellNotes
Static dashboardsYesGoogle Data Studio, Tableau Public
Social wallsYesDedicated signage feeds
Weather widgetsYesSignage-specific widgets
News feedsYesRSS-to-HTML services
Google SlidesYesUse publish to web URL
Interactive appsNoNo touch support on signage displays

YouTube videos are fully supported as a separate item type. When adding content, select the YouTube tab instead of Website for optimal playback.

Testing Website Items

Before deploying:

  1. Add URL to test playlist
  2. Preview in browser
  3. Check on actual screen
  4. Verify content loads correctly
  5. Test over extended period

Troubleshooting

Website Won't Load

  1. Check URL is accessible
  2. Verify HTTPS is used
  3. Test if site allows iframes
  4. Check URL doesn't contain restricted characters (', ;, <)
  5. Try alternative URL or service

Content Looks Wrong

  1. Check responsive design
  2. Adjust screen resolution
  3. Use mobile version if available
  4. Contact site for signage-friendly version

Next Steps